The staff and doctors of Short Street Day Surgery would like to extend a warm welcome to you and your family. Our aim is to provide an excellent standard of service and to make your stay as pleasant as possible.
The website has been developed to provide you with as much information relating to the hospital’s facilities and services, and your admission and stay here.
We recognise that admission to hospital and surgery can be a daunting experience for patients. It is a time when a lot of information is given verbally. When we are given so much information we often think of questions not at the time, but later.
We are here for any questions or concerns you may have and we would appreciate your feedback. We continually monitor this feedback, and make improvements accordingly, so your input is important to us. We would like to take this opportunity to thank you for choosing Short Street Day Surgery.
Our Net Promoter Score:
Net Promoter Score surveys help us to understand how well we are meeting patient expectations, and to identify any areas needing improvement.
An initiative that allows patients, their relatives, or carers, to call for rapid assistance when they believe something is ‘not right’ with the clinical condition of the patient.
An evidence-based framework which escalates awareness of patient safety and encourages staff to challenge potentially risky behaviour.
Ramsay Health Care's slogan "People Caring for People" was developed over 25 years ago and has become synonymous with the way we operate our business. We recognise that we operate in an industry where "care" is not just a value statement, but a critical part of the way we must go about our daily operations in order to meet the expectations of our customers - our patients and our staff.
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General Enquiries 07 5528 4011
Fax 07 5528 4033