Short Street Day Surgery
Part of Ramsay Health Care

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Information for patients following severe weather event

The severe weather event in South East Queensland has temporarily disrupted some of our services in the region, mainly due to staff and doctors being impacted by floodwaters and unable to attend the workplace.

We are in the process of contacting any patients whose treatment needs to be deferred where it is clinically safe to do so. Please also be aware that there may unfortunately be short notice of these deferments; we apologise for this and we are doing everything we can to minimise the impacts.

If you are a patient due to come to hospital but you are affected by flooding, we encourage you to contact the hospital or your treating doctor as soon as possible to discuss your specific circumstances.

Patients who have not already been contacted by the hospital and wish to clarify their scheduled surgeries and treatments, are also welcome to call the hospital.

Thank you for your support at this time. We are closely monitoring the situation and will provide additional updates as more information becomes available.

Short Street Day Surgery

Welcome

The staff and doctors of Short Street Day Surgery would like to extend a warm welcome to you and your family. Our aim is to provide an excellent standard of service and to make your stay as pleasant as possible.

The website has been developed to provide you with as much information relating to the hospital’s facilities and services, and your admission and stay here.

We recognise that admission to hospital and surgery can be a daunting experience for patients. It is a time when a lot of information is given verbally. When we are given so much information we often think of questions not at the time, but later.

We are here for any questions or concerns you may have and we would appreciate your feedback. We continually monitor this feedback, and make improvements accordingly, so your input is important to us. We would like to take this opportunity to thank you for choosing Short Street Day Surgery.

Initiatives to improve your care

Our Net Promoter Score:

Net Promoter Score

Net Promoter Score surveys help us to understand how well we are meeting patient expectations, and to identify any areas needing improvement.

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Clinical Quality Information

Clinical Quality Information

We have made it easier for consumers to find and understand information about our excellent patient outcomes and initiatives.

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Safety Initiatives

Safety Initiatives

We have introduced initiatives such as the Ramsay Rule and the Speak Up For Patient Safety Program, to promote patient safety and maintain high standards of care.

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People caring for people.

Ramsay Health Care's slogan "People Caring for People" was developed over 25 years ago and has become synonymous with the way we operate our business. We recognise that we operate in an industry where "care" is not just a value statement, but a critical part of the way we must go about our daily operations in order to meet the expectations of our customers - our patients and our staff.

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