Short Street Day Surgery
Part of Ramsay Health Care

Visitor Code of Conduct

Short Street Day Surgery has a Code of Conduct for visitors. Visitors should be aware that a certain level of behaviour is expected of them when they are in the hospital. Visitors should also be mindful that hospital staff have rights in ensuring the protection of patients, staff and other visitors.

All visitors to Short Street Day Surgery have the following obligations to other visitors, patients, doctors and hospital staff:

  • Keep noise to a minimum so as not to disturb others
  • To comply with lawful requests by Medical Practitioners and hospital staff
  • Not to smoke within the hospital
  • Not to consume alcohol
  • Respect the property of others and not to damage or misuse the property
  • Be courteous and polite
  • Show consideration and respect for the dignity and privacy of other patients
  • Comply with visiting times
  • Should a hospital staff member believe a visitor’s behaviour is improper, staff may;
  • Request visitors to behave in accordance with this Code of Conduct
  • Request visitors to leave the hospital
  • Take all reasonable and necessary action to escort offenders from the hospital premises and to ensure that they do not return to the hospital
  • Short Street Day Surgery reserves its rights to take any action which may be necessary to prevent any disruption by any persons upon the hospital premises and by entering the premises all visitors accept this Code of Conduct